FAQ
For formats can you delivery my cartoon?
We offer four different formats: Digital, matte poster, premium poster and frame. Digital is delivered as a .JPEG and posters and frames are 8" x 10" or 10" x 10".
How do you create these cartoons?
Cartoon-Me uses the latest AI technology to create consistent, high-quality cartoons. Perfect for display or digital profiles.
How long will it take to get my design?
Digital files are sent within 24 hours using Google. Prints take about 3 business days to process and ship. Shipping is usually 2 to 4 days. You can reach us at support@cartoon-me.com for any concerns.
What background will be used for my design?
Most of our designs use the original background but we do have some that use different backgrounds.
What sizes are available for the different products?
Most products have an 8" x 10" option and a 10" x 10" option for the posters and frames. Digital files will vary depending on your file.
In what file format is my digital file sent?
Your digital file will be sent in JPEG format. If you would like a different format, reach out to us at support@cartoon-me.com.
Do you offer refunds?
If you are not 100% satisfied we will create a new cartoon for you at no charge. Otherwise, refunds will be made on a case-by-case basis. Contact us at support@cartoon-me.com with any issues.
How much is shipping?
Shipping is free on orders $50 or more (not including tax). Under $50, shipping is a flat rate in the US of $4.99 for a poster and $9.99 for a frame.